Advice on Personal Insurance & Commercial Insurance. Copyright ©. All Rights Reserved.

The easiest way to get car insurance for teenagers is to add them to their parent’s policy, but remember that sport cars can be very expensive to insure in this age bracket. Find out the most inexpensive way to insure a teenage driver in this free video on financial planning from a licensed insurance agent.

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Hank Watkins, president of Lloyd’s America Inc., smiles like he has a big secret he wants to spill. The history of Lloyd’s of London is no secret: originated in Edward Lloyd’s coffee shop in London; underwriter of exotic risks including …

Western Insurance Agents Association Names New Chair

Carol Connors of Ck Specialty Insurance Associates based in San Jose, Calif., was installed as chairman of Western Insurance Agents Association for the 2011-2013 during the association?s annual business meeting held last month. Ms. Connors said she is looking forward …

Conn. Demands Unemployment Payments from Businesses

Tens of thousands of businesses in Connecticut are receiving bills from the state to pay $30 million in interest this year for state borrowing from the federal government for unemployment insurance benefits. About 73,000 employers have been assessed $1.70 per …

N.M. Snowstorm Cost $55 Million in Gas Claims

SANTA FE, N.M. (AP) _ The natural gas shortage that slammed the state last winter cost insurance companies $55 million in claims. A memo from the state Public Regulation Commission’s Insurance Division says homeowners received the most help representing 7,422 …

New York Stops Tour Bus Operators Following Crashes

New York Gov. Andrew Cuomo, following a recent rash of tour bus crashes, said he will suspend the operating licenses of eight charter and tour bus companies and their 100 buses after repeated failures in safety inspections. “The frequent and …

Pennsylvania Arson Bill Caught Up in Mandatory Sentencing Debate

A proposal to stiffen sentences for arson in Pennsylvania has run afoul of a debate over the use of mandatory minimum sentences in the commonwealth. State Sen. John Rafferty Jr., R-Chester, introduced the measure in March in response to the …

BrickStreet Bids to Keep West Virginia Workers? Comp Accounts

BrickStreet Mutual Insurance Co. has decided it wants to continue providing workers’ compensation insurance to state agencies. BrickStreet had said earlier this year that it wasn’t interested in continuing the coverage. The state then began seeking bids from other insurers. …

Chinese Drywall Supplier Told to Release Insurance Details

A South Florida judge has ruled that a Miami-based supplier of tainted Chinese drywall must disclose more details about a proposed $55 million class-action settlement. A Broward County judge ruled that Banner Supply Co. must release more information about its …

Florida?s Citizens to Seek Big Rate Hike for Sinkholes Today

Florida’s largest insurer of homes and businesses, state-backed Citizens Property Insurance Corp., will ask its board to approve a sizable premium increase — 400 percent– for providing coverage on sinkhole policies, a company spokeswoman said this week. The company will …

North Carolina House Joins Senate to Override Veto of Malpractice Cap

Victims of North Carolina doctors guilty of medical malpractice will be limited to $500,000 what they can collect for pain, suffering and lost body parts under legislation the state House passed into law over a veto by Gov. Beverly Perdue. …

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The amount of car insurance a person needs depends on the coverage level they want for different categories, such as personal injury protection and property damage, as well as their budget and the value of the car. Find out tips for calculating the amount to spend on car insurance, such as working out a monthly budget, in this free video on financial planning from a licensed insurance agent.

Here is the video on Youtube:

Advice on Personal Insurance & Commercial Insurance. Copyright ©. All Rights Reserved.

Moody’s Investors Service has affirmed the A3 rating on the California Earthquake Authority’s (“CEA”) 6.169% fixed rate Series 2006-B revenue bonds (mature July 20, 2016) and changed the rating outlook to stable from negative. The outlook change reflects CEA’s maintenance …

SullivanCurtisMonroe Hires New VP in Irvine

Southern California’s SullivanCurtisMonroe Insurance Services, LLC, is pleased to announce the arrival of Jacqueline Scott, vice president, to its Irvine Office. SullivanCurtisMonroe, a full service, insurance agency focused on middle market companies, has offices in Irvine, Pasadena, and Corona, CA. …

Rigger in Deadly New York Crane Collapse Stripped of License

A rigger who worked on a massive construction crane that collapsed and killed seven people in New York City has been stripped of his licenses after an administrative judge said his sloppy work was to blame for the collapse, despite …

New York Man Gets $90K for Police Dog Bite

The New York man who was bitten by a police dog will receive $90,000 from the city of Mount Vernon. Carlos Garcia filed a civil rights lawsuit against the city in 2008. According to court papers, police were searching for …

Florida Consumer Chief Backs Double-Digit Hikes for Allstate

Florida?s consumer advocate says Allstate?s two Florida home insurers are among the state?s best run and deserve double-digit rate increases along the lines they have requested. The Allstate units, Castle Key Insurance Co. and Castle Key Indemnity Co., which insure …

North Carolina Family Wins $10M in Wrongful Death Suit Against Taser

A federal jury awarded $10 million this week to the family of a North Carolina teenager who died after a police officer shocked him with a Taser at the grocery store where he worked, according to court documents. The jury …

Michigan Court Tosses Softball Injury Lawsuit

The Michigan appeals court has ruled in favor of a man who accidentally struck a young Muskegon County girl in the face with a softball during practice. Emily French lost at least four teeth and had her jaw wired shut …

Feds to Review Idaho Health Insurance Rate Hikes

BOISE, Idaho (AP) _ The federal government will assume the responsibility of reviewing increases of 10 percent or more in health insurance premiums proposed by private Idaho insurance companies starting later this fall. The decision by federal officials may be …

Anderson Joins Atlanta?s OnPoint Underwriting

Atlanta-based insurance program administrator OnPoint Underwriting has appointed Marc Anderson as its vice president of Risk Services. In conjunction with a team of claims advocates, loss control and legal resources, Anderson will work with OnPoint clients to assess their risk …

South Carolina Budget Chief, Former Commissioner Heads to Texas

The director of the South Carolina agency that oversees much of state government operations has resigned, six months after Gov. Nikki Haley picked her for the job, to take a role in government in her home state of Texas. Texas …

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HUK-COBURG has been selected by German consumers as the most recommended car insurance brand, in the latest customer experience reports recently published by Satmetrix. Founded in 1933, HUK-COBURG has nearly 9 million car insurance customers today, and is the undisputed market leader in Germany, where the Group insures one car out of 6. The company is also the clear winner of the Net Promoter benchmark reports in their sector.

Rankings are based on independent research conducted by Satmetrix, co-developers of the Net Promoter® Score and leaders in the customer experience software market. The results are based on detailed responses from more than 16,000 European consumers, including more than 4,400 German consumers who had purchased or used products or services from major brands within the previous 12 months. In the car insurance sector, nearly 1000 German consumers rated their likelihood to recommend each brand, as well as various aspects of customer experience including product or service features, customer service and overall value, allowing Satmetrix to analyse drivers of loyalty and performance gaps.

In this research, HUK-COBURG obtained the highest NPS® Score with 28%, more than double the score of its closest competitor, and 26 points ahead of the industry average. Dr. Wolfgang Weiler, CEO of the HUK-COBURG, declares: “We have always placed our customers at the centre of our business, and we are honoured to see our values rewarded with their loyalty. Word of mouth is crucial in the insurance business, particularly car insurance. Therefore we understand the link between customer delight and business outcomes, with customers renewing year on year, but also recommending us to their friends.”

Beyond the support of their customers, HUK-COBURG has been recognised by leading industry associations; it received the highest rating for its content insurance offering by the independent agency Assekurat, which continuously assesses the ability for insurance organisations to respond to the demands of their customers in terms of quality. HUK-COBURG has also been awarded a “Value for Money” prize by Kubus 2010, and “Best Insurer of the Year” by Focus Money (2010) and Auto Zeitung (2009).

A leader in claims management, HUK-COBURG offers full settlement of damages, from original evaluation, to courtesy cars and repair at around 1,200 partner workshops. The company processed its millionth claim in March 2011, a milestone for its staff who provides a comprehensive service in case of accidents, not only through cash payments, but also actual help in emergencies. Regular customer surveys, carried out by HUK-COBURG, confirm the findings from the Satmetrix report, and show high customer satisfaction scores with regards to the services they receive from the Group.

How to calculate the Net Promoter Score

A company’s Net Promoter Score, or NPS, is based on customers’ likelihood to recommend the company’s product or service. NPS is calculated as the percentage of customers who are Promoters, rating the company 9 or 10 on a zero-to-ten point scale, minus the percentage who are Detractors, rating 6 or lower.

Full reports are available for purchase on www.satmetrix.com and www.netpromoter.com.  

About Satmetrix

Satmetrix is the leading global provider of customer experience software applications and the co-developer of Net Promoter®. The company offers a winning combination of software (SaaS) and best-practices consulting that deliver actionable customer feedback to drive growth, fuel innovation, and amplify positive word-of-mouth. Satmetrix has a proven track record of accelerating the success of large-scale, integrated customer experience programmes with more than 700 enterprise deployments in 40 languages. Its clients include some of the world’s most customer-centric companies, including Experian, Symantec, ING, HP, Lenovo and SONY. In addition, Satmetrix offers Net Promoter Customer Loyalty Certification for professionals responsible for customer experience, customer loyalty, and customer feedback and maintains the online community netpromoter.com. For more information, visit www.satmetrix.com, or call +44 (0) 845-371-1040.

Advice on Personal Insurance & Commercial Insurance. Copyright ©. All Rights Reserved.

Lloyd’s Novae Group plc announced that it has informed the advisers of Omega Insurance, another Lloyd’s insurer that it “has withdrawn from merger discussions.” Novae said it has “concluded that it is unlikely a transaction can be structured at this …

Lloyd?s Sees Opportunities in Emerging Markets

As levels of international trade and the importance of emerging economies increase, Lloyd?s has been very active in its efforts to open up access to overseas markets. However, in an article on its web site it called for “greater co-operation …

Napolitano Calls for Cross-Border Laws to Counter Cyber Attacks

Cyber criminals are outwitting national and international legal systems that fail to embrace technological advances, a top U.S. official said on Friday, demanding a cross-border campaign to combat the security threat. “Most countries don’t even have a legal framework that …

Survey Shows Europe?s Top 10 P&C Insurers Grew Premiums by 5.2% in 2010

Spain’s MAPFRE has published its 7th annual survey of Europe’s non-life insurers, ranking them by gross premiums written. The survey found that “all the companies achieved an increase in premium revenues as well as excellent results, especially driven by their …

Hawaii Regulator Orders Homeowners Insurers to File New Rates

Hawaii Insurance Commissioner Gordon I. Ito has ordered all homeowner insurers to submit new rate filings after a Insurance Division review found that rates were “excessive” when compared to National Association of Insurance Commissioners (NAIC) data. Ito recently issued a …

76 File Workers? Comp Appeals in Oregon

There were 76 Workers’ Compensation Board decisions appeals to the Oregon Court of Appeals in 2010 — one more than in 2009 — according to the state Department of Consumer and Business Services. The rate at which board-review orders were …

Chartis Increases Construction Project Capacity to $250 Million

The Chartis insurers have doubled their capacity for construction projects from the Global Energy Property unit. With this increase in capacity, insureds will now be able to access up to $250 million of PML (probable maximum loss) capacity for construction …

Insurance Agents Cheer State Commissioners? Vote on Medical Loss Ratio

In a move being applauded by insurance agents, a task force of state insurance regulators has recommended that states support legislation to protect agent and broker commissions from the expense cap imposed on health insurers by the new federal healthcare …

McKenna Insurance Changes Name to BasePoint Insurance

Bonita, Calif.-based McKenna Insurance Services has changed its name to BasePoint Insurance Services. This change becomes effective on July 1, 2011 (exactly 16 years after McKenna Insurance Services opened its doors for business). BasePoint Insurance Services is an independent insurance …

Hallmark Financial Completes Acquisition of Texas Builders Insurance

Hallmark Financial Services Inc., based in Fort Worth, has completed its previously disclosed acquisition of TBIC Holding Corporation, including its wholly owned subsidiaries Texas Builders Insurance Co. and TBIC Risk Management Inc. (collectively referred to as TBIC). TBIC is an …

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UK Broker Miller Insurance Services Limited announced that it has appointed Andrew Green “to further enhance its global facultative reinsurance capability.” Mike Papworth, Head of Facultative Reinsurance, noted Green’s “strong reputation in the London market,” adding that his expertise “will …

China Accounting Scandals Put Big Four Auditors on Red Alert

The string of accounting problems and stock plunges at publicly traded Chinese groups has sparked deep concerns across the world’s biggest audit firms, putting the so-called Big Four on alert from worries that their reputation could be brought down along …

Banks, Insurers Move Closer to Deal on Greek Bailout

Banks and policymakers moved closer to a deal on Friday to help Athens secure funds ahead of a parliamentary vote on austerity next week that Greek Prime Minister George Papandreou must win to avert default. Despite a refusal by the …

Canada, Other Countries Block Asbestos from UN Hazardous List

Chrysotile asbestos will not be listed as a hazardous industrial chemical that can be banned from import after countries including Canada and Ukraine blocked consensus, a United Nations spokesman said on Friday. The decision was taken at a meeting of …

Arrowhead Wholesale Insurance Names Bleasdale Broker

Arrowhead Wholesale Insurance Services of San Diego has named Kathy Bleasdale assistant vice president. She will work as a broker working remote in Northern California. Bleasdale has more than 20 years of insurance experience.  

Oklahoma Lawmaker Seeks Study on Day Care Insurance

Oklahoma stateRep. Mike Shelton has requested a legislative study to determine if the state can enact policies that result in all day care centers having liability insurance. ?In recent years, we have made significant strides in getting more day care …

Private Sector Fuels May Job Growth in Louisiana

The private sector continued to lead non-seasonally adjusted nonfarm job growth in May for the state and in most of Louisiana?s metropolitan statistical areas (MSAs), the Louisiana Workforce Commission has reported. The Bureau of Labor Statistics (BLS) survey of Louisiana …

Texas Takes 26.5% of ?Roadchecked? Commercial Vehicles Out of Service

During the recent 72-hour Roadcheck 2011 program, the Texas Department of Public Safety and other Texas law enforcement agencies inspected 7,993 commercial vehicles. Of the vehicles inspected, 26.5 percent were placed out of service for safety violations, the DPS reported. …

New York Approves Deregulation of Large Commercial Insurance Products

New York insurers and insurance agents are applauding lawmakers for giving final approval to a bill that eases regulations on commercial insurance products and rates. The bill exempts insurance policies written for large commercial businesses from most rate and form …

House Approves Patent Reform Bill Similar to Senate?s

Patent legislation that aims to clear a years-long backlog of applications and allows the patent office set its own fees was approved by the U.S. House of Representatives on Thursday. Supporters say the bill will help the patent office hire …

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WNC Insurance Holdings Corp., parent company of WNC Insurance Services Inc., has secured an investment with Kiln Group Ltd. of London, and the founding management team. Under the terms of the transaction, Kiln, the specialist international insurance and reinsurance underwriting …

Beecher Carlson Acquires DW Harper Group

Atlanta-based Beecher Carlson, an industry specialized insurance brokerage and risk management consulting firm, has acquired Santa Ana, Calif.-based DW Harper Group. The deal further expands Beecher Carlson?s National Healthcare Practice and current medical malpractice expertise. DW Harper Group was founded …

Nevada Construction Defect Reform Bill Dies in Senate

Proposed Nevada construction defect lawsuit reforms that were criticized as “window dressing” by the building industry died in the Senate. AB401 sponsored by Democratic Assembly Speaker John Oceguera failed on 9-12 vote. The bill would have set a three-year statute …

PEMCO Expands Coverage to Oregon

PEMCO Insurance today announced it is offering home and automobile insurance coverage in Oregon. The Northwest company said it initially will focus its marketing efforts on the greater Portland area, but other Oregon residents can receive home and auto insurance …

Oregon Man Can?t Ride Bike Because of Suspended Driver?s License

When Paul McClain had his driver’s license suspended for driving a car without insurance, the 41-year-old Springfield, Ore., resident started riding an electric bicycle instead. But authorities say he can’t do that either. McClain is fighting five tickets he received …

Argus Fire & Casualty Closes its Doors

Some 9,000 Florida homeowners will have to seek coverage elsewhere after Argus Fire & Casualty Insurance agreed to cancel its policyholders after being taken over by the state. Argus Fire, a wholly-owned subsidiary of the Miami-based United Automobile Insurance Company, …

Liberty Mutual?s Kelly Retires; Long Named President, CEO

Liberty Mutual Group’s Edmund F. Kelly, 65, will retire from active management of the company on June 28. David H. Long, 50, will replace Kelly and will become president and CEO effective June 29, 2011. Kelly will continue to serve …

Ohio Revokes License of Non-Resident Insurance Agent

Ohio insurance regulators have revoked the non-resident insurance agent license of Karen Sloan, who resides in Green Pond, N.J., for violations of Ohio insurance law. The Ohio Department of Insurance said it has discovered that in February 2009, the state …

K&K Insurance Restructures Martial Arts Program

K&K Insurance, a managing general underwriter offering insurance products and services to the sports, leisure and entertainment industries, has completed a major restructuring of its Martial Arts Schools Program. K&K has reduced account minimum premiums and expanded the eligible styles …

The Woodlands Financial Group Adds 4 Branch Locations

Texas-based The Woodlands Financial Group announced it is continuing to expand operations across the country with the opening of four new branch locations. Noel Sanchez has opened a new branch in San Mateo, Calif. Sanchez joined TWFG with 14 years …

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Hawaii Gov. Neil Abercrombie has signed legislation appropriating $42 million from the state’s Hurricane Reserve Trust Fund to the General Fund to help balance the state budget for fiscal year 2011, which ends June 30. Additionally, SB 1270 authorizes the …

EPIC Adds Childers as Account Executive in Folsom

EPIC (Edgewood Partners Insurance Center), a retail property/casualty insurance brokerage and employee benefits consultant based in California, has added Michele Childers as an employee benefits account executive in its Folsom, Calif., office. She brings a strong background in marketing and …

USAA Reducing Calif. Homeowners Insurance Rates 15%

USAA is reducing insurance rates for most of its California policyholders an average of 14.9 percent, the California Department of Insurance announced, noting it had approved the rate filing. “This is good news for the approximately 200,000 USAA policyholders … …

As More Workers Go Mobile, Workers? Compensation Exposure Grows

Employers who supply their employees with company cell phones, laptops, BlackBerries, iPads and other portable devices could be in for a surprise if an employee is injured while using the device when off-site or off the clock. Insurance claims professionals …

Countrywide?s Mozilo Asks to Dismiss Allstate Lawsuit

Angelo Mozilo, the former Countrywide Financial Corp. chief executive, urged a federal judge to throw out Allstate Corp.’s lawsuit seeking to hold him responsible for losses on toxic mortgage debt it bought. The largest publicly traded U.S. home and auto …

Wash. Seeks Comment on Workers? Comp Policy on For-Hire Drivers

Washington’s Department of Labor and Industries is seeking comment on proposed rules to implement legislation requiring workers? compensation coverage for certain for-hire vehicle operators such as taxi and limousine drivers. The legislation requires L&I to work with the Department of …

Weber Joins Poms & Associates? Colorado Office

Poms & Associates Insurance Brokers Inc., an insurance brokerage firm, has announced that Joseph Weber has joined the firm?s Colorado office as account executive in the property and casualty group. He will work with medium to large property and casualty …

IPFS Corp. Combines Companies to Launch New Premium Financing Brand

IPFS Corporation has launched Imperial PFS, a new brand that combines Premium Financing Specialists (PFS) and Imperial Credit Corporation (ICC). Part of the same group following an acquisition one year ago, the two organizations have operated as separate businesses until …

Reversing Itself, Illinois House Passes Workers? Comp Legislation

In a reversal, the Illinois House of Representatives has passed a measure that aims to reform the state?s workers? compensation system just days after it rejected a previous version of the legislation. The Illinois Workers? Compensation Commission reported that lawmakers …

AmWINS Group Benefits Enhances International Travel Insurance

AmWINS Group Benefits has launched a newly enhanced No Borders, a suite of international benefit products providing coverage for international assignees and for those living and traveling abroad for work or leisure. AmWINS Group Benefits provides a patient advocacy service …

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